Viola Mae Viola Mae

The Aggressive Bill

What if that cold, confusing platform wasn't trying to punish you but protect something it once lost? I never used to think of businesses as carrying wounds. But then I stood in my kitchen, staring at the screen of an aggressive billing platform. Its language was cold, pushy, robotic. Something clicked. It felt like watching the nervous system of an entire organization laid bare. Not a glitch. A protector.

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